Photo Capture Issue During Pre-enrollment

Facial Image Capture Guidelines for Enrollees

During the pre-enrollment process, a facial image capture will be required. To ensure a successful capture, please follow the guidelines below:

• Use even, well-lit lighting so your face is clearly visible

• Position yourself in front of a plain, uncluttered background

• Remove glasses, hats, or any accessories that may cover your face

• For best results, complete this step using a laptop or desktop computer rather than a mobile device

Following these steps will help avoid delays and ensure your enrollment is completed smoothly.